Interaction Design – 10 Day Practitioner Training Certificate

About this course

As companies realize the strategic benefits of memorable, unique and quality experiences, interaction design becomes more critical as a core differentiator and a necessary internal competency. Interaction design cuts across products, business units, and brand offerings, and should represent a cohesive and meaningful dialogue with consumers and end users. This seminar is ideal for engineers, designers, and marketers looking to establish a strong and memorable interaction design solution for products and service.

Skills and Methods Covered

  • An end-to-end user-centered design process
  • Affinity Diagramming
  • Participatory Design Toolkit Creation
  • Participatory Design Facilitation
  • Scenario Development
  • Storyboarding
  • Concept Mapping
  • Low and High Fidelity Wireframing
  • Presentation

Course Schedule

  Monday Tuesday Wednesday Thursday Friday
Week 1
  • User-Centered Design Process, introducing the ideas of design based on user wants, needs, and desires, and supporting major user goals
  • Affinity Diagramming, a method for making sense of chaotic organizational requirements and needs
  • Participatory Design, skills for collaboratively building new services with stakeholders, clients, and users.
  • Toolkit Creation, specific artifacts for co-creation with end users
  • Participatory Design Facilitation, utilizing toolkits to extract raw creativity from end users and other “non designers”
  • Concept Mapping, making sense of complexity through a structured process of mapping key entities with actions
  • Presentation, describing how to clearly communicate a messy design process to stakeholders and other constituents
  • Week 1, Reflection
Week 2
  • Scenario Development, or how to create narrative-driven explanations of complicated and incomplete ideas suitable for agile development or internal iteration
  • Storyboarding, describing how to translate written scenarios into a more visually compelling and ubiquitous format for development translation
  • Low Fidelity Wireframing, illustrating how to use hand-sketched schematic material as a method of problem solving and understanding
  • High Fidelity Wireframing, illustrating how to use more visually compelling creative tools to describe complex interactions and communicate intent to developers or other business constituents
  • Advanced Presentation, describing how to present new interaction design ideas to groups for targeted feedback or buy-in
  • Selling Interaction Design, discussing ways of articulating value in various languages in order to achieve both internal and external consensus and support
  • Week2, Reflection