Interaction Design – 10 Day Practitioner Training Certificate

About this course

As companies realize the strategic benefits of memorable, unique and quality experiences, interaction design becomes more critical as a core differentiator and a necessary internal competency. Interaction design cuts across products, business units, and brand offerings, and should represent a cohesive and meaningful dialogue with consumers and end users. This seminar is ideal for engineers, designers, and marketers looking to establish a strong and memorable interaction design solution for products and service.

This course costs $10,000 per participant, and a minimum of five participants are required. This course is available either in Austin at AC4D, or at your place of business. The course fee includes all educational materials.

Skills and Methods Covered

  • An end-to-end user-centered design process
  • Affinity Diagramming
  • Participatory Design Toolkit Creation
  • Participatory Design Facilitation
  • Scenario Development
  • Storyboarding
  • Concept Mapping
  • Low and High Fidelity Wireframing
  • Presentation

Course Schedule

  Monday Tuesday Wednesday Thursday Friday
Week 1
  • User-Centered Design Process, introducing the ideas of design based on user wants, needs, and desires, and supporting major user goals
  • Affinity Diagramming, a method for making sense of chaotic organizational requirements and needs
  • Participatory Design, skills for collaboratively building new services with stakeholders, clients, and users.
  • Toolkit Creation, specific artifacts for co-creation with end users
  • Participatory Design Facilitation, utilizing toolkits to extract raw creativity from end users and other “non designers”
  • Concept Mapping, making sense of complexity through a structured process of mapping key entities with actions
  • Presentation, describing how to clearly communicate a messy design process to stakeholders and other constituents
  • Week 1, Reflection
Week 2
  • Scenario Development, or how to create narrative-driven explanations of complicated and incomplete ideas suitable for agile development or internal iteration
  • Storyboarding, describing how to translate written scenarios into a more visually compelling and ubiquitous format for development translation
  • Low Fidelity Wireframing, illustrating how to use hand-sketched schematic material as a method of problem solving and understanding
  • High Fidelity Wireframing, illustrating how to use more visually compelling creative tools to describe complex interactions and communicate intent to developers or other business constituents
  • Advanced Presentation, describing how to present new interaction design ideas to groups for targeted feedback or buy-in
  • Selling Interaction Design, discussing ways of articulating value in various languages in order to achieve both internal and external consensus and support
  • Week2, Reflection