A+ Federal Credit Union Mobile App: Mapping the current system

In my first attempt to visually map the interactions of a mobile application – in this case, my A+ Federal Credit Union mobile app – I was astounded by the number of interaction possibilities embedded in what otherwise appears to be a simple banking app. Doing multiple iterations of the drawings allowed me to have a better understanding of how the user moves through the app, as well as provoking thought on how I might go about redesigning the app to make it more intuitive.

A+ FCU Mobile Banking App Navigation Structure
A+ FCU Mobile Banking App - Detailed 'Transactions' Navigation
A+ FCU Mobile Banking App – Detailed ‘Transactions’ Navigation
A+ FCU Mobile Banking App - Detailed 'Services' Navigation
A+ FCU Mobile Banking App – Detailed ‘Services’ Navigation