IDSE102 Design, Society and the Public Sector


About this course

This class emphasizes the theoretical, social and political relationships between design and the culture of society. Students learn theory and discourse related to designing for the public sector, specifically as related to ill-defined problem solving and the ethical obligations of designers. Students will examine case studies and examples of social entrepreneurship applied through interaction design vehicles, with an intent to discuss and reflect on approach, method, and theory.

Reading list

Manipulating Public Opinion: The Why and The How - Edward L. Bernays

Design With a Cause - Victor Papanek

Creativity v. Conformity - Victor Papanek

The Meaning of Design - Maurizio Vitta

Informing Ourselves to Death - Neil Postman

The Need of a Theory of Experience - John Dewey

Designs on Dignity: Perceptions of Technology Among the Homeless - Christopher A. Le Dantec, W. Keith Edwards

A Tale of Two Publics: Democratizing Design at the Margins - Christopher A. Le Dantec, et al

The Product Ecology: Understanding Social Product Use and Supporting Design Culture - Jodi Forlizzi

What we talk about when we talk about context - Paul Dourish

Cultural Probes and the Value of Uncertainty - William Gaver, et al

A Social Vision for Value Co-creation in Design - Liz Sanders & George Simons

Going Deeper, Seeing Further: Enhancing Ethnographic Interpretations to Reveal More Meaningful Opportunities for Design - Jane Fulton Suri & Suzanne Gibbs Howard

Experience Prototyping - Marion Buchenau & Jane Fulton Suri

Technology First, Needs Last: The Research-Product Gulf - Don Norman

The Value of Synthesis in Driving Innovation - Jon Kolko

Depth Over Breadth: Designing For Impact Locally, and For The Long Haul - Emily Pilloton

Global Expansion or Global Equilibrium? Design and the World Situation - Victor Margolin

Stop Trying to Save The World - Michael Hobbes

Selling to the Poor - Allen L. Hammond and C. K. Prahalad

Economic decision-making in poverty depletes cognitive control - Dean Spears

Building Social Business Models: Lessons from the Grameen Experience - Muhammad Yunus, et al

Social Entrepreneurship: The Case for Definition - Roger L. Martin & Sally Osberg

The Structure of Ill-structured Problems - Herb A. Simon

Evolution of the Mind: A Case for Design Literacy - Chris Pacione

Discovering Design Ability - Nigel Cross

Serious Creativity - Edward DeBono

Design Thinking for Social Innovation - Tim Brown, Jocelyn Wyatt

Dilemmas in a General Theory of Planning - Horst Rittel, Melvin Webber

Wicked Problems in Design Thinking - Richard Buchanan

Outcomes and competencies

The following outcome statements articulate the competencies, abilities, and skills a student will have as a result of completing this class. Students will...

  • Be able to articulately discuss and debate issues of interaction design in the context of designing for the public good
  • Be able to reference and cite scholars and designers that have previously framed interaction design problems in the context of social health and wellness
  • Exhibit a point of view that describes the role of design and design thinking in the context of social systems, services and spaces

Core concepts and ideas

This class emphasizes the following main ideas, themes, and concepts:

  • Cultural responsibility, including the relationship between designers and users in a cultural context
  • Behavior design, focusing on the goal of shifting negative behavior in a responsible fashion
  • The ethics of design for and with people
  • Design thinking & politics, attempting to identify distinctions between policy approaches to complex problem solving and designerly approaches to the same problems
  • Wicked problems

Schedule

Theme

In Class

For Next Class

Tue

8/21/18

Introduction

Discussion of the course.

Cadences, expectations, and intent.

[1A] Edward Bernays
[1A] Victor Papanek (x2)
[1A] Maurizio Vitta

Thurs

8/23/18

[1]

Ethics & Responsibility

Consumption & Manipulation

Discussion of readings [1A]

[1B] Neil Postman
[1B] John Dewey

Tue

8/28/18

Experience & Technology

Discussion of readings [1B]

Complete Assignment

Thurs

8/30/18

Presentation of assigment [1]

[2A] Chris LeDantec (x2)
[2A] Jodi Forlizzi

Tue

9/4/18

[2]

The Role of research

Designing With, Designing For

Discussion of readings [2A]

[2B] Paul Dourish
[2B] Bill Gaver
[2B] Liz Sanders

Thurs

9/6/18

Participatory Design

Discussion of readings [2B]

[2C] Jane Fulton Suri (x2)
[2C] Don Norman
[2C] Jon Kolko

Tue

9/11/18

Synthesis & Value

Discussion of readings [2C]

Complete Assignment

Thurs

9/13/18

Presentation of assignment [2]

[3A] Emily Pilloton
[3A] Victor Margolin
[3A] Michael Hobbes

Tue

9/18/18

[3]

Design and Poverty

Globalism

Discussion of Readings [3A]

[3B] CK Prahalad
[3B] Dean Spears

Thurs

9/20/18

Poverty

Discussion of Readings [3B]

[3C] Muhammad Yunus
[3C] Roger Martin

Tue

9/25/18

Social Business

Discussion of Readings [3C]

Complete Assignment

Thurs

9/27/18

Presentation of assignment [3]

[4A] Herb Simon
[4A] Chris Pacione

Tue

10/2/18

[4]

Design Thinking

Problem Solving

Discussion of Readings [4A]

[4B] Nigel Cross
[4B] Edward DeBono

Thurs

10/4/18

Being a Designer

Discussion of readings [4B]

[4C] Jocelyn Wyatt
[4C] Horst Rittel
[4C] Richard Buchanan

Tue

10/9/18

Process

Discussion of readings [4C]

Complete Assignment

Thurs

10/11/18

Presentation of assignment [4]