IDSE301 Evaluation and Product Management


About this course

This course teaches methods of evaluation and testing that allow for a thorough analysis of a design in an attempt to positively refine that design, and product management tools for sizing and roadmapping design solutions. Students learn methods of evaluation and forms for documenting design changes. Additionally, they learn to size product capabilities and roadmap future iterations.

Outcomes and competencies

The following outcome statements articulate the competencies, abilities, and skills a student will have as a result of completing this class. Students will...

  • Be able to plan an appropriate testing session to understand if a particular interaction design is usable, useful and desirable
  • Be able to conduct evaluative testing using think-aloud protocol and heuristic evaluation.
  • Understand the existing ecosystem of traditional testing methodologies, and be able to articulate potential problems with these standard methods.
  • Understand how to extract feature specifications from a design, and size those features with developers
  • Be able to create a thin-slice design of a product, and build a roadmap showing how it grows to a large development story

Core concepts and ideas

This class emphasizes the following main ideas, themes, and concepts:

  • User testing and various forms of evaluative design research, including quantitative methods and qualitative methods – and the distinction between these various methods
  • Testing facilitation, in order to gain familiarity with moderating in an objective manner
  • Deliverable creation and presentation, describing usability findings in a clear and concise manner, and making recommendations for design changes

Schedule

In Class

Out of Class

1/4

Wed

Course Overview

Cognitive Walkthrough

Read The Cognitive Walkthrough Method: A Practitioner’s Guide – pp 6-15

Work on Cognitive Walkthrough

1/9

Mon

Heuristic Evaluation

Read Usability Inspection Methods – Chapter 2

Work on Heuristic Evaluation

1/11

Wed

Avoiding Questionnaires

Complete Assignment

1/16

Mon

Developer Visit

Complete Assignment

1/18

Wed

Assignment due: Cognitive Walkthrough & Heuristic Evaluation

Read Well-Designed – Chapter 6

1/23

Mon

Feature and Capability Breakdown; Sizing

Work on Feature and Capability Breakdown, Sizing Summary, Thin-Slice Hero Flow

1/25

Wed

Work Session

Continue Assignment

1/30

Mon

Product Roadmap

Continue Assignment

2/1

Wed

Work Session

Continue Assignment

2/2

Thu

Assignment due: Feature and Capability Breakdown, Sizing Summary, Thin-Slice Hero Flow

Work on Product Roadmap

2/6

Mon

No class - Jon in NYC

Work on Product Roadmap

2/8

Wed

No class - Jon in NYC

Complete Assignment

2/9

Thu

Assignment due: Product Roadmap

Work on Design Strategy Feature Brief & Presentation

2/13

Mon

Crafting a Design Strategy Feature Brief

Continue Assignment

2/15

Wed

Work Session

Continue Assignment

2/20

Mon

Guest: Gary Chou (remote)

Work Session

Complete Assignment

2/22

Wed

Assignment due: Design Strategy Feature Brief & Presentation