educational institution in Austin, Texas,
teaching Interaction Design and Social Entrepreneurship.
Jon Freach is a Principal Designer at frog design. Jon has a 14-year background in the areas of user experience research and interaction design and has served in a broad range of roles, from designer to strategic planner and manager of best practices. Prior to working at frog, Jon was the Experience Research and Design Lead at fd2s, an environmental graphic design and wayfinding consultant based in Austin, Texas.
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Recent Work, Articles, and Presentations
Sense of Direction
These fieldnotes describe a doctor's method for providing physician referral names and directions to his patient after completing a final checkup, and his staff's procedures for providing more information about the referrals. This post is a short write-up of observations made while shadowing a patient to a doctor's appointment and some ideas for how to improve the experience - on frog design's Design Well blog. Learn more»
Strange Bedfellows: The social human factors of distance learners and the homeless, Part 1
Recently, I found myself studying two different groups of people who share a condition - students who get their degree online, and the homeless; both are unable to gain access to communities they desperately need. This is the first of two posts on the use of social human factors in research and design - on the AC4D Blog. Learn more»
A Design Checklist for Social Innovations
While many successful consumer product and service designs are inherently complex (and the social kind is certainly no exception), there seem to be at least five apparent characteristics of effective social entrepreneurship. This is a description of the design patterns that social innovations share - on the AC4D Blog. Learn more»
The Perfect Work-Life Imbalance
Our roles and routines aren't as clearly defined as they used to be. Maybe that's a good thing. A personal reflection on work, life, and time - in frog design's Design Mind publication. Learn more»
