garrett.bonfanti@ac4d.com

Alumni

Garrett Bonfanti

Garrett Bonfanti is a motivated young man standing at the precipice of his adult life. He began his early career working sales for a large LLC, and progressed to managing a team of on-site technicians. During this time, he was in school studying Philosophy and Literature at Slippery Rock University. During his senior year, he studied the interactions between people and others in the world, as well as the types of relationships people create with other people, objects, and complex ideas. After graduating, he stagnated, working in tech support for a few years, but never losing his passion for problem solving.

This passion was developed early on, taking his toys apart when they stopped working, or—more often than not—taking them apart and then they stopped working. He always worked to understand what had gone wrong, and looked for ways to fix them. Intricacies and nuances of technology and its physical parts were always intriguing, and working with these devices later in life only solidified this interest. He’s always loved talking to people, getting to know their life details, how they work, and always wanting to understand their motivations and volitions.

When at leisure, Garrett enjoys kayaking and hiking at the local PA parks, and spending time with his dogs. He is an avid gamer (though admittedly not very good), spends time working on his car, and reading fantasy novels in a hammock.

Recent blog posts

The Future of Policy Design

Kelsey and I decided to write a short story, challenging the idea of what our future will look like if we continue to allow our world to be run by policy, and one where the population realized their involvement was necessary to affect change in the scale and breadth necessary. The full story is listed here.…

HomeList – The Business

In the past 12 weeks, we have been working on developing and testing a product to connect people experiencing homelessness to housing options in Austin. These individuals often have various barriers to housing. These can come in the form of prior evictions, legal history, or simply not being able to save for a down payment.…

Objectifying Humanity Through Technological Advancement

Objectification is normally seen as negative in when applied to people, but through industrialization we became objects without even realizing. Nearly every one working within a system is objectified, and this is by design. Objectification is prevalent in every industry, tech, healthcare, politics, manufacturing, it seems to be a ubiquitous ideal. Healthcare seems to be…

HomeList – Business Plan

HomeList is a digital application connecting individuals experiencing homelessness with available private and public housing. Through a dialog with the user, the application gathers the user’s personal information, including any barriers to housing. Then the system matches the user with a housing program or private rental available to them. The system then contacts either the…

Power & Manipulation: How to Wield Design Thinking

One thing has become abundantly clear in these first two sections: design is manipulative. The last theory post talked about how the intention of a design does not necessarily match to the outcome. Design is unique in how it subtly changes thought patterns and impacts culture and ideology to their base without an overt statement.…

Moving From Ideation to Evaluation

The first steps of the home stretch have been taken. We have been talking our idea into existence; it has been focused, and become more explicit. It exists, but it’s still got a way to go. Moving from our prior model from the end of the prior quarter, Kelsey and I have come from the complicated desktop interface…

Quarters

Simple Beginnings As students at AC4D, Kelsey and I were tasked with finding a social problem with the theme of sustainability. We were both passionate about the sustainability of affordable housing in Austin, TX. During our research into the space, we found that “affordable” housing in Austin still is not all that affordable. The price…

Intending to Do Good – Corporate Donation and Public Opinion

Intention is an interesting concept philosophically. The question is I seek to answer is this: Does having an intention other than just charity matter if the outcome produces a social good? My immediate reaction was, yes this does in fact matter. For our intention shades everything going into a project or initiative, and things selfishly…

AT&T Redesign Features and Functionality

This is the final installment of the AT&T application redesign saga. From the last post here(prior post showing development estimate details), the design has been flattened to reflect a monochromatic color scheme, and has also gone through a bit of redesign. The full set of screens can be found here(full set of screens), this file is a…

Development and Delivery Roadmap

Since the last post made, the project has moved from need to be thin slicing into a tangible release timeframe. In working with the flows and figuring out what pieces are the most necessary, a timeline of events and schedule for the two developer team has been created. When thin slicing, it was understood the…

The Development Dash

Moving through the development process has been both challenging and incredibly interesting. Application system support was my job for quite some time, and seeing and working with people who create these systems for the first time is a valuable experience. While working on this application design from the last iteration, I kept in mind the…

Evaluation and Redesign

Last quarter in our Ideation class, we created wireframes for a redesign of the myAT&T account management application. Moving in the the third quarter, for our first evaluation project, additional think aloud user testing on our wireframes was performed, along with both a heuristic analysis, and a cognitive walkthrough. The full set of screens the…

Final Thoughts On Service Design

The past eight weeks have flown by, and as our work for service design comes to an end Conner and I have been looking back over the course to reflect on what we did well, and where we missed opportunities. Although we didn’t test our prototypes yet due to missed opportunities on our part, we…

Flows, Fidelity, and Testing

Over the past quarter, we have been working to redesign the overall experience of the AT&T account management application. When we started, we gathered the pain points of the application by asking uses to express what they would like to do with the app, and what they were unable to do. This was done with…

Week 7 : Reflection

Looking back over this quarter, if I had it to do over, there would certainly be some major changes in process flow and starting things earlier than I had thought necessary. It was naive to think our insights would be easily won. This point however, does not make the work any less powerful or rewarding.…

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