kelsey.greathouse@ac4d.com

Student

Kelsey Greathouse

During college, Kelsey studied Anthropology and Biology, with an interest in how people develop relationships with nature. Following that passion, she spent eight years traveling the U.S. working as an environmental educator at a variety of nonprofits. In 2016, Kelsey landed in Austin, where she continued her work in the environmental field, leading litter cleanups in areas of need throughout Travis County.

She took an interest in design thinking after learning about it during a talk at SXSW Eco. Eager to learn more and explore new ways of addressing environmental and social issues, Kelsey is excited to join the AC4D community.

When in town, Kelsey often spends her time hiking, biking around the city, finding new restaurants, and desperately trying not to kill her plants. When not in Austin, Kelsey is most likely camping or traveling with her fiancé, Noah, and their dog, Kermit.

Recent blog posts

Budgeting Meets Banking: Adding Features to an Already Complex App

Adding Features Last week’s challenge was to add in additional features to our banking app, specifically budgeting features. This included an overview of finances and their trends, a ‘what if’ feature that allowed people to alter their recurring bills to see the effects on their budgets, the ability to compare a single transaction to other…

Feedback from the Field Moving from Ideation to Prototyping

  CONTEXT Last quarter, we identified and interviewed students who dropped out of college. After synthesizing the data we collected in those interviews, we came up with themes and insights. This quarter, we have been working on utilizing the themes and insights we created last quarter to develop potential solutions. Last week, we went through…

PNC Virtual Wallet: User Testing

Over the last few weeks, I have been investigating and redesigning my mobile bank app, Virtual Wallet by PNC Bank. After creating wireframes and concept maps of my redesigned product, I managed to coordinate several user testing sessions by leveraging friends to reach out to their friends. Prior to user testing, I revamped my designs adding…

PNC Virtual Wallet: Wireframe and User Flow Redesign

I’ve been using PNC Bank’s Virtual Wallet for several years now. It’s a pretty comprehensive app with abilities far beyond what I need and use. However, more features isn’t always better. Too few features can also be problematic. During the creation of the Virtual Wallet’s Concept Map, I discovered a variety of capabilities that seemed…

PNC Virtual Wallet: Concept Map Redesign

Like many banking apps, PNC Bank’s Virtual Wallet has a plethora of functions and abilities. While not the worst banking app I’ve seen, the app still struggles with finding a balance between information overload and oversimplification. This week we were tasked with mapping out the current navigation and information architecture and then redesigning it based…

Cooking Creatively: An Ill-Structured Problem

For our last theory assignment of the first quarter, we read seven articles by different designers. Herbert Simon, along with Rittel and Webber all discussed ways to define and address ill-structured or “wicked” problems. These are complex problems that are difficult to solve or even address because of they’re ever-changing, interwoven with other issues, and often…

Homelessness in Parks and the Role of the Designer

After spending the last few years working to clean up local parks with volunteers, I can easily say that homelessness in parks is a heated issue in Austin. The below comic is partially based on true events that I experienced mixed with ideas from design experts.                    …

Recycled Reads: Stories from the Field

PROJECT OVERVIEW We are team of student researchers at the Austin Center for Design tasked with doing design research for a local Austin organization over the next several months. Our team is working with Recycled Reads, which is a used bookstore and part of the Austin Public Library system. Over the last several weeks, we…

The Limitless Nature of Data Collection

Over the last several weeks, we’ve been collecting data for our project with Recycled Reads. Recycled Reads is a part of the Austin Public Library system that helps reuse, resell, or recycle the old or damaged books from the libraries. We were aiming to interview fifteen people with the organization to gather the data for…

The Role of Subjectivity in Design Research

The past couple weeks, we have read ten articles by eight various designers. Below I’ve mapped each of these designer’s positions on a chart depicting whether we should be designing with or for the users and what level of importance the designer’s own subjectivity has in the design process. William Gaver, Paul Dourish, and Don…

Ode to the Whiteboard

Stop talking and go make something. This has been a common mantra of AC4D since day one. During orientation week, we didn’t have time to get into the weeds. Each piece of design research was introduced and acted upon so quickly that we had no time to digest what was thrown at us. We just…

The Start of Interviews

During week two, our group finally solidified an organization to work with for our four month project–Recycled Reads. After confirming with the organization, we started setting up times to do contextual inquiries with the staff and volunteers. We managed to get in five interviews during our first week of interviews. To manage all of these,…

Design, Society, and Responsibility

  Focusing on the role of design in society, we synthesized several works from philosophers over the last century during our classes this week. Specifically, we broke down works from Edward Bernays, Maurizio Vitta, John Dewey, Victor Papanek, and Neil Postman. In the diagram above, you can see those five authors mapped across a line…

AC4D and One Other Thing

The first official week of classes ended today. My one word to describe the program thus far is all-consuming. It is not only time-consuming, but also mentally and emotionally consuming. Last Monday, in our first official class, we were given our first assignment. This assignment was to find a business with a humanitarian focus and…

A Bike Named Tarzan

Following Emiliano’s advice from yesterday, “Always validate your ideas in front of users,” our team took to the streets to pitch our idea and see if people responded to it. Zev and I worked together to interview people at the DMV, a recreation center, and a park this morning. The park was our last stop…

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