kim.nguyen@ac4d.com

Student

Kim Nguyen

Kim is an Austin native and graduated with a degree in Psychology, from Texas State University.

She recently joined the Austin Center for Design’s 2019 class. Prior to this, she worked at Aunt Bertha as a Software Quality Assurance (QA) Engineer where she developed the quality assurance process from the ground up. Here she experienced first hand how technology can be made to help people in need. Having come from a liberal arts background, seeing how technology can improve lives roused her curiosity. Here she got her first taste of ‘technology for good’.

Living by the adage “only the insane do the same things and expect different results”, Kim works to explore how to improve the status quo, and solving painful problems.

Recent blog posts

Banking with Financial Modeling: A Student Redesign Project

Over the past two weeks, my classmates and I had set out to take feedback from users who played with our first rendition of a mobile bank app that we each design, imagined ourselves as working for a bank that was acquired was tasked to add financial modeling elements functionalities to our bank app. Mint one…

Prototypes Are Like Wet Clay: Reshaping and Testing Designs

This week our team of Kay Wyman, Aaron Steinman, and myself recruited people that were excited to test out our pilot produces and services. Using out initial models, low-fidelity demos we shared our designs and gathered feedback. After a week of listening to people react to the work, we find ourselves needing to reshape our products and services to adapts…

Bank App Part III: User Testing, Feedback and Recommendations

Last week, I had presented an initial Bank App Concept. This concept was a redesign based on my personal preference. Four guests were then invited to on see our work and provide feedback to each student. With this feedback, I revised my initial design, digitized the drafts and took my design into the real world for user…

Bank App Part II: Mock Ups and Lesson’s Learned

Updates Since my last posting, I have taken my concept map created a mock-up of my new map. The designing, and creating process has been very fun. It was also very easy to get lost in the details of the visuals. Here are the results.   When I set out on planning how to execute…

Systems of Support and Demand on a Post Traditional Student

In early December 2018, my classmates and I delivered a presentation on our research findings about the post-traditional student experience, seen in this Facebook video.  My teammates and I studied this topic through the lens of “how does working impact the post-traditional student’s educational experience?” Having gone through the data, we came to the insight that, while many…

MY (very own) UFCU : A Story of Redesigning an App

This week at AC4D, I took on the challenge of redesigning my banking app. Like most adults, I have a handful of banking options because no single bank offers all the services I want and need. For this project, I chose the University Federal Credit Union’s (UFCU) mobile banking app. Setting out on this experiment, immediately I had some choices to…

PeletonU & AC4D: Digging Deep into Education and the Workforce.

Another mystery to be solved As the second quarter of the 2018-2019 Austin Center for Design kicks off, I am excited to share that the 2019 AC4D class will be working closely with PeletonU, a unique group of people who provide comprehensive support to help get post-traditional students through college. In a team of three,…

Creating Something from Nothing

Having free reign and autonomy on a task is simultaneously the most exhilarating and daunting experience. In our final Studio Foundations assignment, I teamed up with Kay Wyman, Gerald Codina, and Aaron Steinman to start with an empty slate and make something that fits the format of a digitized storyboard that showcasing all that we have learned in…

Behind the Story with Kim

 The Project & The Student Today, I am thrilled to share a little story with you. Spoiler, the plot is simple, the problem is cheesy, and the solution is even less enticing. None the less I am still THRILLED to share this clumsy anecdote with you because of how the progress it represents in my brief…

Stories from Inside We Are Blood.

Last week, my teammates, Zev Powell and Catherine Woodiwiss, and I wrote a blog about a project we are working on with the local non-profit We Are Blood. We have spoken with a number of people at all touchpoints involved in making each pop-up mobile blood donation event happen. Setting up, servicing your community, and packing…

A Designer’s Role

An Opportunity to Define. Over the last decade, the role of Design has grown leaps and bound. The design has branched into many areas and taken on various names including service and system design, interaction design, human factors, human-computer interaction and more, where each one has a unique approach and focus. Despite the variations and…

Just Do It, Now.

Today is the first day of the 4th week at AC4D. Time and space have lost all meaning and sense. In the past, when I would reach this mentality and physical state of exhaustion, it would always feel bad everywhere and about everything. Losing track of things, tasks I need to have done, people I…

Learning Styles

This past week was a first of many things. In Interaction Design Research and Synthesis, where we are learning about contextual inquiry, research and are in the early stages of research, Matt Franks identify the parts that do and do not work with my team’s research plan. Seeing the live assessments and getting to ask…

Ethics and Responsibility in Design

Over the course of two weeks, I have been exploring the topic of ethics and responsibility in the world of service and system design. During this time I’ve read six articles. The Articles included: “The Meaning of Design” by Maurizio Vitta “Design For the Real World” by Victor Papanek “Rebel with a Cause” by Victor…

Week 1 Fin.

This week went by in a haze.  Today marks the completion of my first full week of AC4D.  The expression ‘drinking out of a water hose’ certainly applies.  Between taking in new information, adjusting my schedule to the coursework, due dates, meeting with businesses, setting team meetings to ensure the project has traction, the first…

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