kim.nguyen@ac4d.com

Student

Kim Nguyen

Kim is an Austin native and graduated with a degree in Psychology, from Texas State University.

She recently joined the Austin Center for Design’s 2019 class. Prior to this, she worked at Aunt Bertha as a Software Quality Assurance (QA) Engineer where she developed the quality assurance process from the ground up. Here she experienced first hand how technology can be made to help people in need. Having come from a liberal arts background, seeing how technology can improve lives roused her curiosity. Here she got her first taste of ‘technology for good’.

Living by the adage “only the insane do the same things and expect different results”, Kim works to explore how to improve the status quo, and solving painful problems.

Recent blog posts

Imagination in Design

Imagination and its limits were the topics of concern over the last week. In a past post, I had asserted that self-fulfilling prophecies are not a phenomenon but a human condition. This is because of the concepts of Psycho-cybernetics. In short, the concept of psycho-cybernetics states that the human mind once introduced an idea will continue…

Reflections on Building a Feature Brief

The Back Story Over the last week and a half, my AC4D classmates and I learned about a communication tool called a feature brief. It is precisely what it sounds like, a living feature brief explanation of what the design is, use to share the design you put together with anyone and everyone involved in…

Design’s Power

Power. Power is hard to trust, and so explosive.  Growing up, I’ve always associated power with people like my teachers, principals, parents, older sister. Growing up in the Vietnamese community power is strongly associated with roles, and traditionally we rarely even stopping to consider the person in that role. As I grew in size and thought,…

Crafting a Roadmap from Wireframes

A week and a half ago I had shared my journey and lessons learned after I took my redesigned mobile banking app to a mobile app developer for feedback. I walked away taking many of his design advice that would help achieve a more seamless interaction with the app as a user goes to the…

Learning from Conversations with a Developer

A few months ago, I had built out an interactive wireframe of a bank app for the purpose of user testing.  Over the last two weeks, I was tasked with taking that design and size the feature. All the Hurdles. #1. Foundational Hurdles. The biggest initial challenge was to build out the remaining flows that I did not get the…

Student Reflections Three Quarters In.

Thoughts and Experiences from the Team For the last seven months, classmates and I have been learning and using several tools to research the topic of college persistence among working students. Early on in the research process, we found several tools and methodologies foundational to help up with research and make sense of the data…

Where Good Intent Intersects with Design

In the world we live in, when a person’s attempt to fix a problem goes sideways we often hear the defense “well they had good intentions,” or “it was well-meaning.” However, in the case where a solution with good intentions goes off the rails, we aren’t satisfied because we don’t care to hear the reasons…

Banking with Financial Modeling: A Student Redesign Project

Over the past two weeks, my classmates and I had set out to take feedback from users who played with our first rendition of a mobile bank app that we each design, imagined ourselves as working for a bank that was acquired was tasked to add financial modeling elements functionalities to our bank app. Mint one…

Prototypes Are Like Wet Clay: Reshaping and Testing Designs

This week our team of Kay Wyman, Aaron Steinman, and myself recruited people that were excited to test out our pilot produces and services. Using out initial models, low-fidelity demos we shared our designs and gathered feedback. After a week of listening to people react to the work, we find ourselves needing to reshape our products and services to adapts…

Bank App Part III: User Testing, Feedback and Recommendations

Last week, I had presented an initial Bank App Concept. This concept was a redesign based on my personal preference. Four guests were then invited to on see our work and provide feedback to each student. With this feedback, I revised my initial design, digitized the drafts and took my design into the real world for user…

Bank App Part II: Mock Ups and Lesson’s Learned

Updates Since my last posting, I have taken my concept map created a mock-up of my new map. The designing, and creating process has been very fun. It was also very easy to get lost in the details of the visuals. Here are the results.   When I set out on planning how to execute…

Systems of Support and Demand on a Post Traditional Student

In early December 2018, my classmates and I delivered a presentation on our research findings about the post-traditional student experience, seen in this Facebook video.  My teammates and I studied this topic through the lens of “how does working impact the post-traditional student’s educational experience?” Having gone through the data, we came to the insight that, while many…

MY (very own) UFCU : A Story of Redesigning an App

This week at AC4D, I took on the challenge of redesigning my banking app. Like most adults, I have a handful of banking options because no single bank offers all the services I want and need. For this project, I chose the University Federal Credit Union’s (UFCU) mobile banking app. Setting out on this experiment, immediately I had some choices to…

PeletonU & AC4D: Digging Deep into Education and the Workforce.

Another mystery to be solved As the second quarter of the 2018-2019 Austin Center for Design kicks off, I am excited to share that the 2019 AC4D class will be working closely with PeletonU, a unique group of people who provide comprehensive support to help get post-traditional students through college. In a team of three,…

Creating Something from Nothing

Having free reign and autonomy on a task is simultaneously the most exhilarating and daunting experience. In our final Studio Foundations assignment, I teamed up with Kay Wyman, Gerald Codina, and Aaron Steinman to start with an empty slate and make something that fits the format of a digitized storyboard that showcasing all that we have learned in…

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