maryanne.lee@ac4d.com

Alumni

Maryanne Lee

Naturally the type of person who likes to know just what to expect out of every day, Maryanne’s latest challenge is about navigating through uncertainty and fully accepting that her future will continue to be shaped by things she cannot predict. From pursuing a career in advertising, she brings with her a belief in the stories that seed action, make emotional connections with people we have never met and give to those we won’t know we have. Often in a media-inspired state of mind, she loves the idea of learning how to make things that don’t yet exist and would like to discover how the intersection of media and technology can create new or better experiences for people. She has learned that when we create opportunities where people can learn from others, we also learn something about ourselves.

 

Recent blog posts

Defining Problems

The world is changing fast. There is a lot of pressure to innovate quickly, especially in terms of technology. However, technology-led innovation arguably does little to solve many of the problems facing humanity. While useful technologies are developed every day, much of technology is developed for the sake of the development of more technology–for added…

True Story

We are only a few weeks away from our final AC4D presentation, and we’re excited to share with you where our exploration of designing for family discussions around aging has led us. Currently, our team (Laura Galos and Maryanne Lee) is working on both piloting and creating ideal-state artifacts for our project, which we are…

The Role of Design

Design is a set of tools and a process. Like all tools and processes, it can be used in the service of good or bad intentions. It can also be powerful, and so requires people to make decisions about where it is appropriate to apply design process or design thinking, and in what manner. In…

Re-Prioritizing Scale to Achieve Cultural Impact in Design

In our Theory of Interaction Design and Social Entrepreneurship class, the first set of readings we were presented with are three viewpoints on how having the best of intentions to help can still lead to the introduction of consequences into the world that don’t leave people better off as we had hoped. With this being our fourth…

Shaping the Conversation: Designing for Family Discussions Around Aging

Over the last eight weeks, Laura Galos and I have been working on a design solution to help facilitate the difficult conversations seniors and their families have around the major changes that come with aging. Last quarter, we spent eight weeks conducting qualitative research with a range of individuals in their 30’s to their 80’s.…

Better Than a Phone Call

In our second to last week of Q3, our team (Laura Galos and Maryanne Lee) continued to build out or service, Meaningful Mail (working title). This service allows family members, from the web, to introduce difficult aging-related topics with elderly family members by sending them prompts and letters through the mail. To expand on our…

The Heart of the Matter: Aging-Related Conversations

If you’ve been following our project on the AC4D blog, you know that our group (Maryanne Lee, Laura Galos) is working on a design project to help facilitate the difficult conversations seniors and their families have around the major changes that come with aging. We are just past the midpoint of our ideation and development…

One Piece at a Time

We are at week 4 of our Ideation and Development studio class at AC4D. This week, it was imperative for our group (Laura Galos, Lindsay Josal, and Maryanne Lee) to test our ideas with potential users, even though the idea is far from complete. Because we decided to focus on how design solutions can help families and…

A Game Plan for Aging-Related Conversations

Quarter 3 is well underway and our team, (Laura Galos, Lindsay Josal, and Maryanne Lee) is in the midst of ideation and development. Last week, we downselected from three design ideas to one. We have been referring to this idea as a “communication tool” that helps caregivers and families have necessary but difficult conversations with…

From Three Hundred to One

Over the course of Q2 at Austin Center for Design, our team, (Lindsay Josal, Maryanne Lee, and Laura Galos) conducted qualitative research focused on issues in longer life expectancy. In particular, we learned from our research participants the impact that aging has on finances, health care and family relationships. After an eight week process of…

Eight class weeks, seven iterations and one redesigned CapMetro app later

In the Rapid Ideation and Creative Problem Solving class, we are wrapping up the last week of our quarter with one final iteration on a CapMetro app redesign. When we first started the quarter, the redesign process began with the creation of concept maps which are used by a designer to visualize all of the…

CapMetro Redesign Iteration 6

In this sixth iteration of the CapMetro App redesign for my Rapid Iteration and Creative Problem Solving class, I learned about how you can use scenarios to help you overcome feeling stuck about not being able to come up with solutions for your system. Scenarios are written stories used by designers to articulate how a…

CapMetro Redesign Iteration 5

Five weeks into the Rapid Iteration and Creative Problem Solving class, I have worked through another iteration of a redesigned CapMetro App. Seeing this proposed redesign in the form of wireframes continues to allow me to illustrate the interfaces that help bring the proposed redesign to life. The challenge in weeks prior seemed centered largely…

Driving Organizational Consensus through Service Blueprinting

Service Blueprinting: A Practical Technique for Service Innovation is an article written by Mary Jo Bitner, Amy Ostrom and Felicia Morgan to describe a customer-focused approach for innovating and improving services. A service blueprint is a tool used to describe the characteristics of a service and its interaction points so that they can be implemented,…

CapMetro Redesign Iteration 4

In the Rapid Ideation and Creative Problem Solving class at AC4D, we have been focused on redesigning the CapMetro app. We first began this redesign by creating concept maps of the existing system and then our proposed redesign. Concept maps are used by a designer to visualize all of the components within a system and…

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