nicole.nagel@ac4d.com

Student

Nicole Nagel

Nicole Nagel currently works on the survey team at Gerson Lehrman Group (GLG), where she designs and executes B2B and consumer studies. Her research helps inform private equity and venture capital firms’ investments, as well as guides the strategy of their portfolio companies. Nicole’s work has challenged her to consider the most effective ways to elicit both unbiased and engaged answers from top professionals in a diverse set of industries. She would now like to take this experience and focus back in on what guided her undergraduate studies.

Nicole graduated from The University of Texas at Austin, where she studied business, liberal arts, and pre-medical sciences. Her senior thesis examined the importance of the doctor-patient relationship for clinical success and how doctors can successfully nurture this connection. She took a particular focus in naturopathic medicine, using a midcentury naturopathic physician’s patient records as a case study in her investigation.

Nicole’s research fueled her inspiration to be a proponent for medical freedom. She aspires to help inform people of their medical treatment options, expand what we have monetary and legal access to, and ultimately influence our healthcare system to better promote constructive relationships between physicians and their patients. This is where Nicole sees Austin Center for Design as a wonderful next step in her journey. She is ready to deconstruct problems and systems and explore how to build something
successful from them.

Recent blog posts

Giving Life to The Pulse of Austin

Picking Up from Last Week Last week, Kaley wrote about our new direction: a platform for Austinites to voice their feelings on civic topics, which then empowers their voices through a collective display of the city’s voices. The feedback loop for residents who engage was still a lingering piece, and our current vision for this…

Capturing Austin’s Pulse – Part 1

Source of Inspiration Last week, Kaley Coffield and I generated hundreds of ideas around what we could create to increase empathy and improve connections between Austinites. Of those ideas, we took three into higher fidelity, imagining how they could materialize. Our energy and excitement pulled us towards the Austin Is Me Truck. At a high…

Adding Innovation to the Craft

Introducing New Specs Late in the Game For the quarter’s final iteration of my wireframes, I got to be a bit more creative with content. I focused on developing a budgeting toolkit to help users understand their current spending and shape their financial future. The structured flows of the past weeks (deposit a check, transfer…

Giving Users Guidance and Affirmation

Think-Out-Loud Usability Testing with V3 Last Sunday, I approached seven strangers at bars with the request to test my banking application project, which was then in its third stage of iteration. My testers thought out-loud through the test, giving me instinctive emotions and feedback as they set up a recurring payment and explored the application’s primary…

Foundational Navigation

This Week’s Approach I spent last week digging into detailed flow interactions for my banking application, and this week I zoomed out to examine the navigation that pulls it all together. While I only have a few key elements (a menu, a back button, and a log out button), I was struggling to find places where they make sense within…

Working Out-Loud Through Design Choices

Project Scope Over a 7-week period, I am designing the screens and architecture of a mobile banking application to help people confidently manage their finances. I am particularly inspired by designing for recent US immigrants and refugees, and I plan on designing an application to help connect these groups to financial resources, such as Mission…

Designing for a More Inclusive Financial System

Building on Last Week’s Exploration Last week, I immersed myself in a mobile banking application (US Bank), cataloging every screen that exists within it and using these images to map out its information architecture. The in-depth navigation exercise made me feel confused and overwhelmed – functions come from all over the place and are housed…

Mobile Banking: A Messy Concept Mapping Case Study

Mobile banking applications can usually do what you need them to, but rarely in the manner and ease that you would expect. So, what’s really going on in there? To better understand these important, yet messy products, our class was challenged with selecting a mobile banking application to deconstruct, and then subsequently rework into an architecture…

My First Wicked Problem

An Imaginative Retrospective on my First Quarter of Design Research.     “Girls!”…. “Giiirrls!” -Polly yelled out towards the front pasture. Over the hill, blurred figures started roaming our direction, and within about fifteen minutes, all of Polly’s 50 cattle were peacefully grazing in the back pasture. Polly is gentle with her cows, nurturing them…

Mr. Businessman

Introduction What can we do as designers, product creators, and entrepreneurs to address the world’s citizens who are facing injustice and poverty? How can we empower this group? If there were a clear answer, then we wouldn’t have spent the last week at AC4D synthesizing the works of five authors who all approach the problem…

Research Reflections and Another Impactful Farm Visit

During my last reflection on this quarter’s research process, I wrote about the enlightening experience of finally interviewing farmers on our (then) focus: how intermediate livestock farms impact the environment and public health. Those farm visits challenged my research focus, and I began to explore where to go next. Since then, my research partner Jay…

Going to the Source

It is a fairly intuitive assumption that research is essential in beginning to understand a foreign problem space. AC4D takes us right into it with the first quarter’s research and synthesis course. Design research, guided by ethnography, is different than any research I’ve done before. It’s immersive, sometimes awkward, and very rich. I’ve spent the…

Design Clashes in Evergreen

Design Clashes in Evergreen This story pieces together six philosophies related to the designer’s role in society, and it depicts the clashes that can arise with differing views. Click the hyperlinked title above to find the illustration. The story starts out with X, our Expansionist, whose dad is teaching him the tradition of cutting trees to earn…

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