Richard Anderson is an experience design (thinking) practice, management, and organizational strategy consultant with international management, cross-organizational development, and more than 20 years of experience. He started and directed the Experience Center at Viant (an e-business innovation consultancy), as well as the User Research & Experience Strategy discipline at Sapient and Studio Archetype (both experience design/strategy firms). He also managed user research personnel and facilitated product development process improvement at Yahoo!, and is a Principal of OE Strategy, providing experience research, strategy, and design thinking for organizations seeking to make a positive difference in the world.
He was Editor-in-Chief of interactions magazine with Jon Kolko, helped start and grow numerous human-computer interaction research and design communities around the world as ACM SIGCHI’s Local Chapters Chair, and advises and organizes events for Stanford Medicine X, an initiative focused, in part, on transforming the healthcare system via patient-centered design.
He has taught design and design management throughout his career in many ways and in many places, including the University of California Extension (Berkeley & Santa Cruz), the Academy of Art University, and General Assembly (where he taught the 10-week, full-time User Experience Design Immersive course 7 times).
“Great timing,” I think to myself yet again. As I was preparing the deck I would use that evening to facilitate a discussion on the opportunities of (social) entrepreneurship, I discovered that a vote by the Texas House of Representatives the previous day had “set the table” for Uber’s return to Austin. (Uber stopped providing…