sophie.kwok@ac4d.com

Alumni

Sophie Kwok

Sophie Kwok’s path to interaction design sprouted from a desire to make an impact on the community around her. Motivated by a passion to serve the world, she seeks to add value to everything she encounters. She comes to AC4D with a B.S. in Interior Design with a minor in Sustainability.

At AC4D she hopes to explore how interaction design can impact healthcare, food, built environments, sustainability, and wicked problems. Adventurous at heart, she is often found getting lost on outdoor adventures. Most importantly, she seeks to live not a life of success but of value.

@sophkwok

Recent blog posts

Openly | An app that helps couples take the guesswork out of showing they care.

INTRODUCING OPENLY Openly is an app that helps couples take the guesswork out of showing they care by giving them obtainable suggestions for everyday life. People are in relationships with their partner because they like them, and they want to do nice things for them… But they don’t know what exactly to do all the…

User Testing with Openly | Week Five

Collectively as a team we’ve focused on creating complete user flows we could test this week. We went back and forth several times and iterated until we had something that was complete enough to test. We completed our first round of testing with three users. We knew they weren’t perfect. There were many screens missing,…

Restarting | Q4

Coming back from Q3, we weren’t entirely sold on The Elephant in the Room.  We received feedback that we weren’t specific enough and as a result, our product was hard to believe. Some conflicts are smaller and can resolve through one honest conversation. Then some conflicts are formed over years and require ample time to…

Design Strategy | Chase Mobile Banking App

This week we focused on creating a design strategy brief which is created to stand alone. It’s a document to pass off to people in different departments such as marketing to understand what the app will do, why it’s important, and how it will benefit the customer. It should provide people with the vision and…

Quantity VS Quality

Sometimes hours of work isn’t quantifiable and is invisible to everyone outside of it. From an outside perspective, it may seem like we didn’t do much this week but Meg and I recognized some holes in our product. We focused our attention in creating a higher quality product rather than just producing more flows or work…

To Make or To Break

This week Meg, Sarah & I took a break from user testing and focused on pushing through to further develop what we had. We focused on ideating ways to make it less “fill in the blank” and more visual or interactive. We are currently flushing out a series of mini games after each step that also…

Product Roadmap | Chase Mobile Banking App

Previously, I went through a product sizing exercise where it is identified how long it will take to bring a product to market. During this process, everything that is unnecessary or isn’t critical to the users experience is removed and reimplemented at a later version if added back into the product at all. During this process,…

Product Sizing | Chase Mobile Banking App

This week, we’ve been learning the process of bringing a design or product to market. For this assignment, I will be using the Chase Mobile Banking app I redesigned last quarter. We were each assigned a developer who we will be working with to go through the steps of going from wireframes to a useable…

“The more you learn to love yourself, the less of what other people do for you matters.”

This week Sarah, Meg, and I have been continuing to iterate and dive deeper into ideas, creating detailed hero flows. Hero flows are the ideal scenario of what one would experience when using our product or service. We have struggled a bit this week because relationships are different for everyone meaning the way they build,…

Methods for Evaluation

The last several weeks we have been learning about evaluation methods for a product. Having these methods is an important skill set because it enables us to make judgment calls even when there are no users to test on. The first method I learned was the Cognitive Walkthrough. It is used for evaluating the learnability…

Thesis: Storyboarding + 100 Concepts

Over break, our thesis team of Sophie, Meg and I, have worked on refining our design principles, sketching and concepting 100+ ideas, voting and and choosing our top four ideas to storyboard user scenarios. If you missed our Q2 presentations, here is the link to all 3 of them, thanks to David Bill. Our insights…

Q3 Reflection | What happens when it is personal? What happens when you…are…your research topic?

As a 2nd generation Asian American I relate directly to our participants in many ways. For the first 7 weeks of our research, I was able to disconnect the topic to my personal story. I quite literally became emotionally numb and avoided feeling anything at all costs. But the last two weeks my team and…

Iteration 6 | Final Iteration

Last week I received feedback on the first attempt at integrating the following three features: Provide a snapshot of finances and their trends Allow analysis of any specific transaction in any account to see if it is historically anomalous in the context of all your spending. (Did not change from last week) Provide a drop-dead…

Iteration 5 | Financial Modeling Features

Here is last weeks iteration that I user tested with. For this weeks assignment we were thrown the following prompt or also known as “real life”. The acquired company has a core product that focuses on financial modeling. They describe their feature as: Provide a snapshot of finances and their trends Allow analysis of any…

Week 6 | Reframing

This week we finally dove deep into synthesis. Synthesis includes a series of four steps that ultimately lead us to design implications. Here are the following four steps: Patterns: behavioral patterns observed from data Asking why? : asking why these behavioral patterns exist Insights: also known as provocative statements of truth concluded from our data.…

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