Case Study: Service Design for Austin Parks Foundation
For a city with a culture so devoted to fitness and green spaces, Austin parks are surprisingly underfunded. APF attempts to bridge the gap between what park users need and what the city is able to provide through fundraising, volunteering, and events.
APF’s strategic vision includes increasing awareness of their organization in the community, diversifying funding streams, and improving the ranking of Austin parks nationally. We worked with them to develop design criteria that would support these goals in ways that were aligned with their mission, “People + Parks,” and supports their organizational commitment to equity.