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My personal ethical decision-making process

Thinking of our personal ethical decision-making is hard, although we make ethical decisions every day, like for example, do I creep up over the speed limit because it is to my convenience? Or should I buy somewhere I know their employees are poorly payed? We go each day without thinking about these ethical decisions we make, because they are small and hurt people in an insignificant or small way. But what when we think of big, wicked problems, then the ethical decisions are almost impossible to decipher.

I felt lost at the beginning of this assignment and to be honest I am still pretty lost, ethics is much more than just doing your readings and your homework, it’s also diving deep into your feelings and what the gut tells you, which apparently, I am not so good at, but it’s just a muscle we have to start training.

With all of this confession I will start by saying that my process was eternal and things just didn’t make sense. But at the end what helped me the most, was thinking about problems that I have thought about in my design project with our partner Caritas of Austin, we worked with them for about four months. Our main focus was to understand how caritas was delivering clients goals (if you want to know more about this project, click here). Without going into any details, we learned about ECHO, Coordinated Entry provides a single doorway for people to walk through to access many different community resources.  The Coordinated Entry team develops, implements, and oversees a system that connects individuals experiencing homelessness to housing supports and other services like healthcare. They use a vulnerability index tool to prioritize individuals and families most in need of housing services. To me, the biggest issue when interviewing individuals experiencing homelessness is that the ones that can advocate by themselves are not being helped, however the most vulnerable need help the most, I always felt uncomfortable with this idea because we are leaving people with desire to grow professional and personal behind.

My ethical framework has 9 different steps that in any occasion where I feel uncomfortable like in that case, I can do the steps to figure out what is bothering me and have a call to action.

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With this ECHO problem and my super incredible ethical decision-making framework, I can now figure out other alternatives that could work to have a more just support system.

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