DESIGNING STRUCTURES AND SYSTEMS

Impacting Systemic Change: Evaluating complex environments for better outcomes.

From health care to retail, design is expanding to complex systems of people, environments, processes and tools. In Designing Structures & Systems you will learn tools and methods to holistically understand a system and its intricacies and identify opportunities to create a more idealized future state.

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Train Your Team

Who should take this course?

Early to Mid-Level Researchers

Grow your ability to turn synthesized data into compelling narratives that speak to broader audiences and more effectively drive change on teams.

Product Designers

Develop a deeper understanding of user needs and behaviors, create more informed and innovative design solutions, and communicate their insights compellingly to stakeholders

Product Managers

Enhance your capacity to understand user needs, guide the development of user-centered products, communicate effectively with design and development teams

Course Summary

Learn to analyze and improve complex systems by mapping experiences, identifying opportunities, and designing better interactions.

Key Details

Format: Live instruction from AC4D faculty, including office hours
Schedule: Mondays & Wednesdays, 7-9 PM CST
Duration: 10 weeks
Tuition: $4,000 $2,550
Location: Remote

Upcoming Courses

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📌 Enrollments close approximately two weeks before each course begins.

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This course will enable you to:

Visualize the way a person experiences a product, system, or service
Identify and highlight opportunities to improve existing design/person touchpoints
Propose improvements or innovations in experiences through the use of stories and narrative
Sketch new ideas and describe the value of these new ideas
Propose ideas in a persuasive and highly visual manner
Integrate AI systems and other non-human actors into service and systems thinking
Analyze how AI impacts power, trust, and equity in service delivery